Delete my data

You can delete your data from Blastly at any time.

1. Delete a message or a conversation (immediate, in-app)

• Single message: open the conversation in the Inbox and click the 🗑 icon next to the message.
• Whole conversation: open the conversation and click "Clear conversation" in the header. This removes the messages and their attached media from our records.

Note: deletion removes data from our systems, not from the end customer's own WhatsApp app.

2. Disconnect integrations (stop new data flowing in)

• WhatsApp: Settings → WhatsApp Center → Disconnect.
• Shopify: Settings → Shopify card → Disconnect.

3. Delete your account and all associated data

1. Send a deletion request via WhatsApp to +201020936189.
2. Include the words "Account deletion request" plus your store name and username.
3. We verify you own the account, then perform the deletion.

We complete deletion within 30 days of confirming the request. This removes account and user data, customer records, all conversations and media, orders, shipments and integration credentials. The only exception is billing/payment records we are legally required to retain for a limited period.

Contact

أحمد فرج (Ahmed Farag) — +201020936189 — https://blastly.online