Blastly — your store's WhatsApp platform, end to end
Order confirmation, sending without bans, shipping and tracking, cash collection and fewer returns — the whole post-purchase journey in one place.
Messaging
WhatsApp Center
Message one customer or all of them in a click, and watch the status of each message live.
Official WhatsApp (Cloud API)
Instant sending without bans over official WhatsApp - connect your number in one click.
Message scheduling
Pick a time and the system sends on its own, exactly when you chose.
Smart auto-reply
Automatic answers to incoming customer messages, around the clock.
Ready-made templates
Prepared messages with variables (customer name, order number…) that save you the typing.
Sales and Shopify
Shopify in one click
Connect your store and orders come across automatically, with no complicated setup.
Automatic order confirmation
An automatic confirmation for every new order — the customer confirms with one tap.
Customer replies tracked
1 confirms, 2 cancels, and the status updates in Shopify automatically.
Google Sheets export
Every confirmed order is exported to Google Sheets automatically.
Shipping and tracking (Bosta)
Create shipments in a click
Turn a confirmed order into a Bosta shipment straight away, with nothing retyped.
Automatic tracking and customer alerts
Every parcel is tracked, and the customer hears on WhatsApp the moment the status changes.
COD reconciliation
See what was collected, what reached your account, what is pending, and when it pays out.
Fewer returns
Parcels about to bounce are flagged, and customers are scored on delivery before you ship.
Returns by city
See which cities send parcels back most, and cut the loss.
Google Sheets, import and export
Pull from Bosta or upload a sheet of tracking numbers, and the status updates everywhere.
Customers & marketing
Customer management (CRM)
A customer base organised by branch, category, VIP status and revenue.
Excel / CSV import
Upload thousands of customers in seconds.
Campaigns
Generate a tailored message per segment and send the whole batch at once.
Reports and analytics
Delivery rates, performance, top customers — every number on one board.
Platform and security
Plans and subscriptions
Clear plans, with secure online payment through Paymob or over WhatsApp.
Users and permissions
Add your team and set exactly what each person can reach.
White-label as your brand
Your name, colour and logo across the platform — it reads as your own product.
Live support chat
Reach support from inside the platform whenever you need to.
Fully isolated data
Every account's data is fully separated and secured (multi-tenant SaaS).
Pipeline and automation
Kanban sales pipeline
A drag-and-drop board taking every deal from New to Won, tied to the customer's conversation and their value.
Automation without code
Rules like "if a message contains this word, reply, tag it, assign it, call a webhook" — running on their own.
One inbox for the team
Every WhatsApp conversation in one place: tags, saved replies, assignment and team performance.
AI
AI confirmation agent
An agent that speaks Egyptian Arabic, answers the customer, confirms the order and upsells.
AI return prediction
Predicts which orders will come back before you ship, so you can ask for a deposit instead.
Knowledge base and smart replies
Add your FAQs and the system offers staff a ready answer drawn from them — they check it and send.
For developers
REST API and keys
A full API (/api/v1) with revocable keys — connect your site or your systems to the CRM.
MCP connection (Claude / Cursor)
Connect your AI assistant straight to the system so it can read and act on your data safely.
Ready to start?
Try the platform free now, or talk to us and we will set it up with you.